Customer Service Desk

The Myer Centre Customer Service Desk is located on Level Q, near General Pants Co. Our friendly staff are available to assist you with a range of services including store enquiries, directions, lost property and general centre information.


The Customer Service Desk can be contacted on (07) 3223 6917 and is open during the centre's specialty store hours. Click here to view specialty store hours. 

The Myer Centre offers complimentary wheelchair and stroller (for children under 1 year) hire for customer use.  This service is free of charge, however current photographic ID must be provided.  

Myer Centre Brisbane gift cards are the perfect gift, they are simple and easy to use and accepted at stores where EFTPOS is available. They can be redeemed at most speciality stores and major retailers throughout the centre. Gift cards available for purchase from our Customer Service Desk or online.  

Toilets are conveniently located on Levels A, E, 1, 2 & 3. Toilets providing access for the mobility impaired can be found on Levels E, 1, 2 & 3.

Conveniently located on Level 2 of The Myer Centre, near Daiso. 


Baggage storage lockers are conveniently located on Level A near Target.

The lockers are generous in size they are large enough to fit a backpack or large bag (380 High X 380 Wide X 590 Deep).

Prices start from only $8 for an hour, $10 for 4 hours or $12 for 24 hours.

Customers can open their assigned locker unlimited times during your hire period & lockers can be rented for up to 7 days.

The service is proudly provided by Rent A Locker.

Car Parking is available beneath The Myer Centre 24 hours a day. Click here for Car Park details, rates and special offers.

Keep your little explorer safe with a The Myer Centre child identification band. The free identification wrist bands for children ensure your child is quickly found should they ever wonder off. Available in two fun designs, you can write your contact number on the inside before securing the band around the child's wrist. Child identification bands are available free of charge from the Customer Service Desk on Level Q.

Currency exchange facilities are available at the following locations:

  • Travelex in Queen Street Mall, next to Jo Mercer.
  • Remox - Foriegn Exchange & Money Transfers on Level A, near Target.
  • Travel Money Oz on Level E, near Queen Street Mall exit. 

Commonwealth Bank: Level E on ramp to Queen Street Mall exit, and near QBD The Bookshop

ANZ Bank: Level E on ramp to Queen Street Mall exit, and near Beach House Bar & Grill, and Level A near Lift 10

RediATM (For Suncorp Bank and Bank of Queensland): Level E near Coles


Due to the current impact of COVID-19, The Myer Centre JP signing services are currently suspended until further notice. 

The JPs in the Community Program’s greatest resource is it’s volunteers.

As such JP Branch has decided suspending the service was the most appropriate course of action for the safety and care of our volunteers, particularly taking into account:           

-           that program signing sites are extremely busy places

-           that due to their age, many volunteers are considered to be at high risk

-           continuing services at various signing site venues would go against proposed social distancing measures.

To find another location where this service is available, please reach out to the Justice Department at or 1300 301 147. 

To connect to Free WiFi please follow the below steps:

  • Step 1: Ensure the wireless enabled laptop or Smart Phone is turned on and has its wireless signal/ switch activated.
  • Step 2: Go to the Available Wireless Network Connection List as displayed on your mobile device.
  • Step 3: Navigate to ‘FREE Shopping Centre WiFi’ from the list and then select ‘connect’.
  • Step 5: Once connected the Brisbane Myer Centre Wi-Fi landing page will appear. The terms and conditions of use will be displayed and must be accepted before you can use the free Wi-Fi service. Please note, you will be required to provide some basic information including name, email address etc.
  • Step 6: Once the terms and conditions are accepted, you will be able to browse.