Customer Service Desk

The Myer Centre Customer Service Desk is located on Level Q, near Lift 8 & 9. Our friendly staff are available to assist you with a range of services including store enquiries, directions, lost property and general centre information.


The Customer Service Desk can be contacted on (07) 3223 6917 and is open during the centre opening hours. Click here to view centre opening hours. 

The Myer Centre offers complimentary wheelchair and stroller (for children under 1 year) hire for customer use.  This service is free of charge, however current photographic ID must be provided.  

The Myer Centre gift cards are the perfect gift, they are simple and easy to use and accepted at stores where EFTPOS is available. They can be redeemed at most speciality stores and major retailers throughout the centre. Gift cards available for purchase from our Customer Service Desk or online.

Toilets are conveniently located on Levels A, E, 1, 2 & 3. Toilets providing access for the mobility impaired can be found on Levels E, 1, 2 & 3.

Conveniently located on Level 2 of The Myer Centre, near Daiso. 

Baggage storage lockers are located on Level A near KFC and Bus Platform 1.

The lockers are generous in size they are large enough to fit a backpack or large bag (380 High X 380 Wide X 590 Deep).

Prices start from only $8 for an hour, $10 for 4 hours or $12 for 24 hours.

Customers can open their assigned locker unlimited times during your hire period & lockers can be rented for up to 7 days.

The service is proudly provided by Rent A Locker.

Car Parking is available beneath The Myer Centre, 24 hours a day. Click here for Car Park details, rates and special offers.

  • Access to the car park is via 66 Elizabeth Street, Brisbane.
  • Maximum vehicle height is 2.0m.
  • All fees are charged per vehicle / space.
  • CCTV Cameras operate throughout the car park. Video and audio from all transactions may be recorded.


Keep your little explorer safe with a The Myer Centre child identification band. The free identification wrist bands for children ensure your child is quickly found should they ever wonder off. Available in two fun designs, you can write your contact number on the inside before securing the band around the child's wrist. Child identification bands are available free of charge from the Customer Service Desk on Level Q.

Currency exchange facilities are available at the following locations:

  • Travelex in Queen Street Mall, next to Jo Mercer.
  • Remox - Foriegn Exchange & Money Transfers on Level A, near Target.
  • Travel Money Oz on Level E, near Queen Street Mall exit. 

Commonwealth Bank

  • Level E on ramp to Queen Street exit
  • Level E near QBD The Bookshop

ANZ Bank

  • Level E on ramp to Queen Street exit
  • Level E near Beach House Bar & Grill
  • Level A near Lift 10

RediATM (For Suncorp Bank and Bank of Queensland)

  • Level E near Coles

The Myer Centre Justice of the Peace service will be available at the below times.

Monday - Friday 11am - 1.30pm


Located on Level 2, near Lincraft.


COVID Safe Tips

The wellbeing of Justices of the Peace and the community using their services is our priority during the COVID-19 pandemic. 


We recommend you follow these steps when meeting with a JP.


Maximum number of 15 documents per person.

Not available public holidays.

To find a JP outside of the above hours, click here.

To connect to Free WiFi please follow the below steps:

  • Step 1: Ensure the wireless enabled laptop or Smart Phone is turned on and has its wireless signal/ switch activated.
  • Step 2: Go to the Available Wireless Network Connection List as displayed on your mobile device.
  • Step 3: Navigate to ‘FREE Shopping Centre WiFi’ from the list and then select ‘connect’.
  • Step 5: Once connected the Brisbane Myer Centre Wi-Fi landing page will appear. The terms and conditions of use will be displayed and must be accepted before you can use the free Wi-Fi service. Please note, you will be required to provide some basic information including name, email address etc.
  • Step 6: Once the terms and conditions are accepted, you will be able to browse.