Travellers' Perk Pass
Receive a free tote bag and exclusive traveller deals when you visit The Myer Centre. Simply present your passport or ID at the Customer Service Desk, located on Level Q to redeem your travellers' perks.
*Terms and conditions apply. Strictly limited to international and interstate tourists and customers living 50km or more outside Brisbane CBD. Photo ID required.
Customer Service Desk
Please visit the Customer Service Desk, located on Level Q to receive information about the centre, city information, what’s on and public transport.
The Customer Service team is here to help! The Customer Service Supervisor is multi-lingual, fluent in Mandarin and Taiwanese, along with a basic understanding of Japanese and Korean. If you need assistance with location, maps, stores please visit our Customer Service Desk.
Lost Child Wristbands
To ensure you child is safe at all times, visit the Customer Service Desk to receive your complementary children’s identification wristband. The wristband assists authorities to reunite children and parents quickly.
Lost and Found Service
If you’ve lost a precious item, please contact the Customer Service Desk on (07) 3223 6900 to see if it has been logged or found.
Visit the parents room located on Level 2, next to Stacks. The room is fully equipped with general amenities, changing tables and private feeding areas, microwaves and television.
The Myer Centre has two currency exchange facilities available.
Travel Money Oz is located on Queen Street Mall and can assist with foreign exchange, pre-paid currency cards and international payment service.
Also, visit Remox, located on Level A near Queen Street Mall Bus Station.
Automatic Teller Machines
The Myer Centre has a range of automatic teller machines (ATM’s) including Commonwealth Bank, Westpac, National Australia Bank, ANZ, Suncorp and Reditellers. To find the ATM locations simply contact our Customer Service Desk on (07) 3223 6900.
Simply connect your wireless device to "Free WiFi The Myer Centre" whilst located on Level 2 to enjoy the free WIFI, you can also visit our famous Australian retailers including Australian Geographic and Skinnys.
Stroller and Wheelchair hire
The Myer Centre also offers complimentary wheelchair and stroller hire for all customers. The service is free of charge, however current photographic ID must be provided at the Customer Service Desk. Please note, the stroller hire is for children under 12 months only.
Shop-and-Stay Package with Next Hotel
Stay at Next Hotel and enjoy the unique shopping experience The Myer Centre has to offer. Customers to book their stay with Next Hotel can experience chocolate sampling with Chocolate Boulevard and a personal shopping service from Myer. To find out more please contact the Customer Service Desk on (07) 3223 6900.
Taxis – The Myer centre is found at the top end of the Queen Street Mall. If travelling in by taxi, you will want to be dropped off on Elizabeth Street just past the Casino. Furthermore, the nearest taxi rank is located on Albert St, in front of TopShop.
Bus Interchange- the Brisbane City Council bus services pass through the underground bus interchange which has direct lift access into The Myer Centre. For more information about the bus terminals please contact the Customer Service Desk on (07) 3223 6900. Alternatively you can visit http://translink.com.au/ for more information.
Visit the experienced travel agents at STA Travel for assistance booking whole packages, including last minute hotel deals, day tours and travel insurance.